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I acknowledge that the feedback and any information furnished by me through the PR1MA 360° Customer Portal is accurate and reflects my genuine experiences and opinions. I understand that the feedback I submit will be used by PR1MA Corporation Malaysia (also known as Perbadanan PR1MA Malaysia) to improve their services and enhance the overall customer experience.

I further acknowledge that the feedback provided by me hereby shall not be construed as valid written notice or demand or request to PR1MA Corporation Malaysia (also known as Perbadanan PR1MA Malaysia) and shall not in any way be legally binding towards PR1MA Corporation Malaysia (also known as Perbadanan PR1MA Malaysia).

By checking this box, I agree to have read and be subjected to the terms outlined above, Terms and Conditions and Privacy Policy.

We value your feedback to help improve your experience with PR1MA 360 portal. Please rate your experience by selecting the appropriate option. (Scale:1 = Very Difficult, 5= Very Easy). Thank you for your cooperation!

Kami menghargai maklum balas anda untuk meningkatkan pengalaman anda semasa menggunakan portal PR1MA 360. Sila nilai pengalaman anda dengan memilih pilihan yang bersesuaian.(Skala:1= Sangat Sukar, 5= Sangat Mudah). Terima kasih atas kerjasama anda.

Was it easy for you to navigate and use the portal? / Adakah mudah untuk anda mengakses dan menggunakan portal ini?

Very Difficult / Sangat Sukar

Very Easy / Sangat Mudah

1 Very Difficult
Sangat Sukar 2 Difficult
Sukar 3 Moderate Ease
Sederhana 4 Easy
Mudah 5 Very Easy
Sangat Mudah

We appreciate your feedback! If you’ve given a rating of 2 or below, we would love to hear your feedback. Your insights help us to enhance our services to better meet your needs. / Kami menghargai maklum balas anda! Jika anda memberikan penilaian 2 atau kurang, kami ingin mendengar pandangan anda. Maklum balas anda membantu kami meningkatkan perkhidmatan kami untuk lebih memenuhi keperluan anda.

I experience login issue or technical errors. / Saya mengalami masalah log masuk atau ralat teknikal. The portal is slow or takes too long to load. / Portal ini perlahan atau mengambil masa yang terlalu lama untuk dimuat turun. It was difficult to find information because the layout, menu, or the instructions were unclear. / Sukar untuk mencari maklumat kerana susun atur, menu atau arahan tidak jelas. The portal was not easy to use on my phone/tablet. / Portal ini tidak mesra pengguna di telefon/tablet

**For ratings of 2 and below, we encourage users to share their thoughts with us. / Untuk penilaian 2 dan ke bawah, kami menggalakkan pengguna untuk berkongsi pendapat bersama kami.

**For ratings of 3 and above, feel free to skip the feedback section. / Untuk penilaian 3 dan ke atas, anda boleh meninggalkan bahagian maklum balas.

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Customer Effort Score (CES) Survey